Therefore, for your own safety and the safety of others, please observe the following: 

Minimum distance: Please maintain a minimum distance of 1.5 m to others at all times. A fixed guided route (one-way system) and modified entrance and exit situations ensure that the minimum distance can be maintained throughout the building.

Face masks: You must wear a face mask that covers both your nose and mouth everywhere in the building. 

Hygiene and ventilation: We offer hand sanitiser for your usage at various points in the building. All spaces are regularly well-ventilated by our team.

Please stay at home if you show any signs of illness. In cases of doubt, we are forced to ask visitors to leave the building.

Ticket reservations: For the time being, tickets are available by reservation only. Here, we recommend you to use our online reservation service. Reservations are subject to availability. Once we have checked the availability for the performance of your choice we will contact you again. 

Contact data: For the purposes of contact tracing, we are required to collect the personal data of all visitors during the reservation process. This data is stored in accordance with data protection regulations and will be deleted after four weeks.

Cancellation of events: Due to the dynamic occurrence of infections, events may be cancelled at short notice. Should this be the case, we will inform you immediately. Tickets purchased in advance will be fully refunded.

Admission: The audience will enter the auditorium successively in small staggered groups. As this takes more time than usual, please arrive in good time and await a signal from a member of our team.

Seating: Seats are carefully allocated to guarantee a minimum of 1,5 m social distancing between individual guests and groups (social bubbles). Your allocated seat is binding. Please do not swap seats. If you have special seating requirements due to a disability or need assistance to enter the auditorium, please contact us in advance. 

Exiting: The audience will exit the auditorium successively in small staggered groups. Please remain seated at the end of the performance and await instructions from a member of our team.

We look forward to welcoming you to PACT! If you have any questions please don’t hesitate to contact us at service@pact-zollverein.de.

Thank you for your support and understanding!